Standard Cancellation policy

We understand that situations may arise when you need to cancel or reschedule your reservation. To do so, we request you notify us at least 14 days in advance. This allows us to offer your apartment to another guest.

All cancellations or reservation changes must be made at least 14 days before your scheduled check-in time. Cancellations made 14 days or more in advance will receive a full refund. You may also request an equivalent credit for a future stay.

Cancellations made within 14 days of check-in will recieve a refund of the cleaning-fee only. Guests who don’t arrive for their reservation will be charged the full reservation amount.

This policy allows us to manage room availability and staffing for all guests.

Be advised, that different cancellation policies can occure based on the chosen rate and agreement. Any advance payment rate is at anytime non-refundable and non-changable.